CLM offers: Online platform to consumers for raising their voice against defaulting companies and corrupt officials.
Provide single point source of accessing diverse Indian Legal and Business information that help users make critical decisions
Proof Reading of Insurance Policy, Real Estate/Property Documents.
Online database of law practioners with their area of expertise
Provide latest information on consumer law, Land Mark Judgements & Bare Acts through online & social media
Redress consumer grievance by out of court settlement and reduce load on the consumer Forum’s
After you consumed the product, if any of your expectations were not met in the product, you have a consumer complaint. Your expectations may not be met because either the company selling you the product omitted / misrepresented some information did not meet something promised, or the product's quality / reliability / durability was poor.
There are also circumstances where you have not actually consumed the product, but you can still have a consumer complaint. For example, you observe an advertisement where a company is willingly falsifying facts about a product. Another example would be when you wanted to buy a product, but did not buy it because the merchant was charging more than the maximum retail price (MRP). All these qualify as consumer complaints.
However, occasionally we find little or no cooperation from some companies in solving your complaint. Since we are a private company with no statutory or regulatory powers, we cannot force a company to respond to or to resolve your complaint, nor issue any legally binding outcomes on your complaint.